DB2 Support Services - Ten Digit Consulting, Inc.

Allen M. Benson, Sta-Rite Industries

We had a backup issue with our DB2 database supporting our Siebel system and we were having problems finding someone to assist us. I found Ten Digit Consulting on the web and called Chris to see if he could assist us. He walked us through the backup steps over the phone never having been at our company or any experience working with our system. We were able to, with his assistance, partition our backup to utilize available space and perform the backup. He has been supporting our DB2 database ever since.

Ten Digit Consulting delivers remote and/or onsite support services for DB2 for LUW enabling your organization to quickly and efficiently implement DB2 Universal Database solutions. An IBM Certified DB2 Solutions Expert will provide remote and/or onsite assistance and support directly to your organization's systems, database, developer, and/or support personnel on a weekly, monthly, or yearly contractual basis.

Ten Digit Consulting is currently providing remote and onsite support for the following supported and unsupported version of DB2 UDB, DB2, and DB2 Data Server:

DB2 Data Server v9.7 Editions (Projected EOS is September 30, 2014)
DB2 v9.5 Editions (Projected EOS is April 30 2013)
DB2 v9.1 Editions (Projected EOS is September, 2011)
DB2 UDB v8.2 Editions (Unsupported as of April 30, 2009)
DB2 UDB v7.2 Editions (Unsupported as of September 30, 2004)
DB2 UDB v6.1 Editions (Unsupported)

To find out more about this support engagement send us an or give us a call at 954-753-1771.

Remote Support Services

The Remote Support Services for DB2 for Linux, UNIX, and Windows is designed to provide your organization with remote assistance and support from an IBM Certified DB2 Solution Expert.

If your organization is running DB2 for LUW and doesn’t have the need or the budget for a full-time DB2 for LUW database administrator we can provide your organization with remote assistance and support. Whether your looking for 24x7 on call support, Monday through Friday during normal business hours, or simply need access a to an IBM Certified DB2 Solutions Expert from time to time, Ten Digit Consulting is the company to call.

If you a currently experiencing a problem with any of the supported or unsupported versions of DB2 Universal Database (v5,v6,v7,v8) or DB2 Common Server (v2.1) or DB2 for OS/2 (v1.2) or Database Manager for OS/2 (v1) and do not have support from IBM available give us a call.

Onsite Support Services

The Onsite Support Services for DB2 for Linux, UNIX, and Windows engagement is designed to provide your organization with onsite assistance and support from an IBM Certified DB2 Solution Expert.

If your organization is planning a proof of concept and needs an experienced DB2 Solutions Expert onsite we can provide one. If your organization is planning a system migration, upgrade, or performing a production rollout, we can be onsite to help out if things don’t go as smoothly as planned. If your organization needs to fill an unexpected DB2 DBA vacancy, we can help out while you search for that perfect candidate. In fact we can help you find the candidate with the right DB2 skills or help you transition one or more of you existing staff to fill the role with the appropriate DB2 mentoring and training.

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